{"id":12630,"date":"2026-02-26T15:47:23","date_gmt":"2026-02-26T15:47:23","guid":{"rendered":"https:\/\/tkt-sa.com\/9-month-program-office-management-and-customer-service\/"},"modified":"2026-03-03T18:33:13","modified_gmt":"2026-03-03T18:33:13","slug":"9-month-program-office-management-and-customer-service","status":"publish","type":"page","link":"https:\/\/tkt-eg.com\/en\/9-month-program-office-management-and-customer-service\/","title":{"rendered":"9-month program (office management and customer service)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12630\" class=\"elementor elementor-12630 elementor-8735\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0eeb2b3 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"0eeb2b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86731a3\" data-id=\"86731a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22fd454 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22fd454\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ce460ce\" data-id=\"ce460ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-628fd75 elementor-widget elementor-widget-heading\" data-id=\"628fd75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Taqat Al-Khaleej Higher Training Institute <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c9f59 elementor-widget elementor-widget-text-editor\" data-id=\"80c9f59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><br><strong>9-month program (office management and customer service)<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce6e5e elementor-widget elementor-widget-text-editor\" data-id=\"2ce6e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Office management and customer service program<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3a34a elementor-widget elementor-widget-text-editor\" data-id=\"fc3a34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Program duration: 9 months <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c50a8e2\" data-id=\"c50a8e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b9ec9a elementor-position-right elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"7b9ec9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/tkt-eg.com\/wp-content\/uploads\/2026\/02\/feature-icon-2-2.png\" class=\"attachment-full size-full wp-image-12260\" alt=\"Feature icon 2 2\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">About the program:<\/h3><p class=\"elementor-image-box-description\">The Office Management and Customer Service program aims to equip trainees with the administrative and practical knowledge and skills necessary to work efficiently in modern office environments and customer service departments, by providing them with the foundations of professional office work, effective communication skills, organizing administrative work, and dealing with customers with high professionalism.    \nThe program focuses on integrating theoretical and practical aspects, enabling the trainee to perform daily office tasks efficiently, contribute to improving the quality of services provided, and support decision-making within various establishments.   \n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-929f3ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"929f3ed\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d9fded\" data-id=\"1d9fded\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a29e10 elementor-widget elementor-widget-image\" data-id=\"0a29e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"104\" src=\"https:\/\/tkt-eg.com\/wp-content\/uploads\/2024\/12\/\u0645\u0639\u0647\u062f-\u0637\u0627\u0642\u0627\u062a-\u0627\u0644\u062e\u0644\u064a\u062c-\u0627\u0644\u0639\u0627\u0644\u064a-\u0644\u0644\u062a\u062f\u0631\u064a\u0628-1024x167.png\" class=\"attachment-large size-large wp-image-12271\" alt=\"\u0645\u0639\u0647\u062f \u0637\u0627\u0642\u0627\u062a \u0627\u0644\u062e\u0644\u064a\u062c \u0627\u0644\u0639\u0627\u0644\u064a \u0644\u0644\u062a\u062f\u0631\u064a\u0628 1024x167\" srcset=\"https:\/\/tkt-eg.com\/wp-content\/uploads\/2024\/12\/\u0645\u0639\u0647\u062f-\u0637\u0627\u0642\u0627\u062a-\u0627\u0644\u062e\u0644\u064a\u062c-\u0627\u0644\u0639\u0627\u0644\u064a-\u0644\u0644\u062a\u062f\u0631\u064a\u0628-1024x167.png 1024w, https:\/\/tkt-eg.com\/wp-content\/uploads\/2024\/12\/\u0645\u0639\u0647\u062f-\u0637\u0627\u0642\u0627\u062a-\u0627\u0644\u062e\u0644\u064a\u062c-\u0627\u0644\u0639\u0627\u0644\u064a-\u0644\u0644\u062a\u062f\u0631\u064a\u0628-300x49.png 300w, https:\/\/tkt-eg.com\/wp-content\/uploads\/2024\/12\/\u0645\u0639\u0647\u062f-\u0637\u0627\u0642\u0627\u062a-\u0627\u0644\u062e\u0644\u064a\u062c-\u0627\u0644\u0639\u0627\u0644\u064a-\u0644\u0644\u062a\u062f\u0631\u064a\u0628-768x125.png 768w, https:\/\/tkt-eg.com\/wp-content\/uploads\/2024\/12\/\u0645\u0639\u0647\u062f-\u0637\u0627\u0642\u0627\u062a-\u0627\u0644\u062e\u0644\u064a\u062c-\u0627\u0644\u0639\u0627\u0644\u064a-\u0644\u0644\u062a\u062f\u0631\u064a\u0628-1536x251.png 1536w, https:\/\/tkt-eg.com\/wp-content\/uploads\/2024\/12\/\u0645\u0639\u0647\u062f-\u0637\u0627\u0642\u0627\u062a-\u0627\u0644\u062e\u0644\u064a\u062c-\u0627\u0644\u0639\u0627\u0644\u064a-\u0644\u0644\u062a\u062f\u0631\u064a\u0628-2048x334.png 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8180fab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8180fab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65c76c8\" data-id=\"65c76c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a15cbe7 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a15cbe7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2cf83de\" data-id=\"2cf83de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd87cc9 elementor-widget elementor-widget-heading\" data-id=\"bd87cc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Program content:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfbb9aa elementor-widget elementor-widget-text-editor\" data-id=\"bfbb9aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Fundamentals of modern office management<\/li><li>Secretarial and office management skills<\/li><li>Organizing and storing paper and electronic files<\/li><li>Computer skills and Microsoft Office applications<\/li><li>Printing, document preparation, and report writing skills<\/li><li>Effective communication skills within the work environment<\/li><li>Customer service skills and building positive relationships<\/li><li>Customer service etiquette and complaint management<\/li><li>Telephone communication and inquiry response skills<\/li><li>Time management and organization of office tasks<\/li><li>Writing administrative correspondence and emails<\/li><li>Fundamentals of Human Resources and Employee Relations<\/li><li>Teamwork skills<\/li><li>Professional conduct and work ethics<\/li><li>Practical applications for office work and customer service<\/li><li>Practical training on real-life customer service situations (Role Play)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7d3bb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f7d3bb0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f812f4\" data-id=\"6f812f4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ace71a0 elementor-widget elementor-widget-heading\" data-id=\"ace71a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Program advantages:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e3a53 elementor-widget elementor-widget-text-editor\" data-id=\"d1e3a53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Accredited and certified certificate from the General Organization for Technical and Vocational Training<\/li><li>Intensive practical training in office management and customer service tasks<\/li><li>Training halls equipped with the latest educational tools<\/li><li>Specialized and experienced trainers in management fields<\/li><li>Developing communication skills and self-confidence in the trainee<\/li><li>An interactive and stimulating training environment<\/li><li>Special rates for groups, companies, and government entities<\/li><li><strong>The program can be paid in installments for each trainee.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61fe186 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61fe186\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80c033a\" data-id=\"80c033a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91b7345 elementor-widget elementor-widget-tx_button elh-el tx_button\" data-id=\"91b7345\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_5&quot;}\" data-widget_type=\"tx_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"btn-wrapper  text-center\">\n    <div class=\"pf-blog-4-all-btn wow fadeIn\"\n        data-wow-delay=\"200\"\n        data-wow-duration=\"1000\">\n        <a class=\"tx-button pf-pr-5\"\n        href=\"\"\n        target=\"_self\"\n        rel=\"\"\n        aria-label=\"Company requests\">\n            Company requests                        <span class=\"icon\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-up-right\"><line x1=\"7\" y1=\"17\" x2=\"17\" y2=\"7\"><\/line><polyline points=\"7 7 17 7 17 17\"><\/polyline><\/svg>                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-up-right\"><line x1=\"7\" y1=\"17\" x2=\"17\" y2=\"7\"><\/line><polyline points=\"7 7 17 7 17 17\"><\/polyline><\/svg>            <\/span>\n                    <\/a>\n    <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Taqat Al-Khaleej Higher Training Institute 9-month program (office management and customer service) Office management and customer service program Program duration: 9 months About the program: The Office Management and Customer Service program aims to equip trainees with the administrative and practical knowledge and skills necessary to work efficiently in modern office environments and customer service [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-12630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/pages\/12630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/comments?post=12630"}],"version-history":[{"count":2,"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/pages\/12630\/revisions"}],"predecessor-version":[{"id":12650,"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/pages\/12630\/revisions\/12650"}],"wp:attachment":[{"href":"https:\/\/tkt-eg.com\/en\/wp-json\/wp\/v2\/media?parent=12630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}